"She has been so helpful, attentive and professional, I feel blessed. She found me a wonderful medical plan for 2023, after having assisted me in finding my Medicare designation(which had changed from QMB to SLMB). The plan had a $175 food card, unlimited trips for medical reasons, no co-pays, no Part B premiums from my pocket, dental and vision coverages, etc. An amazing plan using doctor I had for previous 9 years.
This year, in late September, after I received notice from my plan of their upcoming changes for 2024, one of which was reducing the food card from $175 to $150 a month, I immediately called Brandi. We spoke prior to beginning of enrollment period and scheduled a call for Oct 15. We had a long phone call where she spent a lot of time explaining various plans and finding one that checked all the boxes that were important to me. A plan and primary physician were selected, submitted, and it has subsequently been approved by Medicare. I am already in receipt of my new 2024 I.D. card. I am awaiting the plan's VISA card which will be used for groceries, rent, utilities, etc. The plan she found me was Humana Gold Plus HMO D-SNP. Not only does it have all benefits as prior plan, but the food card is increased to a $250 per month allowance.
Brandi's communication skills are wonderful, she is a careful listener and an instant processor of information. She produced thee perfect plan for me very quickly. I am so grateful to you Gene for having introduced me to Brandi and I wanted to let you know what a fantastic agent she is and how seamless the transition has been.
Like you, she represents the company with the highest degree of integrity, trustworthiness and confidence.
Thank you Gene for the gift that is Brandi.
Happy Thanksgiving and Merry Christmas Gene to you and your family. Best wishes for a properous, healthy 2024.
With kindest regards, "
- Lucy U.
222 South Westmonte Drive
Altamonte Springs, FL 32714
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